Service Terms

Thank you very much for choosing our services. Here are our Service Terms:

General Notes

The pricing to the right of this page is designed to incentivize one-time payment for the full scope of your application project.
Only the services specified are included in the associated prices to the right of this page.
Profiling interview is conducted via phone (1.5hrs, arranged after completion of Inquiry form).
Editing iterations up to five rounds (content outline review + four full draft rounds); further rounds at company discretion (in practice rarely needed).
Payment is required at least two (2) working days before work begins to secure the specified Consultant Editor for the specified time.
While in practice we try to be understanding as possible when it comes to full or partial order cancellations, we must also be fair to the expert Editors whose time has been committed on your behalf. For this reason, in the case of full or partial cancellations, any amount refunded will be assessed against work already undertaken on the client’s behalf, determined at our sole discretion.

What You Can Expect From Us

In-depth expert guidance documents and work-planning tools — proprietary material covering what business schools are *really* looking for from your essays, overall marketing strategy, common must-avoid pitfalls, effective positioning for your particular profile, and ultra-practical guidance — including successful example essays — on how to tackle each of the 6 classic essay “types”). All this is designed not only to give you the “theory” behind how you should tackle the essays, but also show how you can bridge the gap between the theory to your specific profile
Up to 5hrs of additional Skype time (by pre-agreed, mutually convenient appointment only) with your Editor for brainstorming or any other help during the engagement. This is part of the minimum 20hrs (often much more, depending on the package chosen) of dedicated, personalized, iterative feedback you will receive from a highly trained Consultant Editor throughout the process — from overall strategy, to content brainstorming and allocation, to editing and final proofreading / polishing.
High-level guidance on recommendations (in light of profile, positioning and planned essay content) included with purchase of any editing package.
Excellent turnaround time (we endeavor to return all major workflows in 2 business days or fewer).
Professional, straight-shooting, consultative and thought-provoking approach (never “preachy”), with coaching/pushing where you need it.
Complete confidentiality.

What We Need From You

Genuine best efforts per iteration (critical for us to add maximum value). We are NOT an outsourcing service, but rather a means to optimize your own efforts.
Available time budget consistent with the task (minimum 2 weeks before first school’s application due date, with total allowance of ~50hrs per school).

Any questions or concerns — please don’t hesitate to contact us.

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